Privacy Policy

At BlockDAG, your privacy and data protection are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and investment services.

1. Information We Collect

• Personal Information: Name, email, phone number, KYC documents, wallet addresses, and payment details.

• Usage Data: IP address, browser type, device information, and activity logs.

• Transaction Data: Deposits, withdrawals, referral activities, and investment records.

2. How We Use Your Information

• To process deposits, withdrawals, and transactions.

• To verify identity and comply with legal/KYC requirements.

• To enhance security, prevent fraud, and monitor suspicious activity.

• To provide customer support and communicate important updates.

• To improve our services and user experience.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Regulatory authorities, when required by law.

• Trusted third-party partners for payment processing and security.

• Service providers who assist with operations, under strict confidentiality agreements.

4. Data Security

We implement bank-grade encryption, multi-layer authentication, and secure servers to protect your data against unauthorized access, alteration, or loss.

5. User Rights

You have the right to:

• Access and update your personal information.

• Request deletion of your account and data (subject to legal obligations).

• Withdraw consent for marketing communications.

6. Cookies

We use cookies to improve user experience, analyze traffic, and personalize services. You can disable cookies through your browser settings, but some features may not function properly.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. You will be notified of significant updates.